Our Privacy Policies

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

.Billing and shipping address

.Details relating to your purchase

.Email address

.Name

.Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor Squarespace Payments will also collect payment information from you. You can read more their privacy policy below.

As you go through checkout, this site may auto-complete your billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

.Information about your browser, network and device

.Web pages you visited prior to coming to this website

.Web pages you view while on this website

.Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

.You’ve created a customer account

.Your customer account password has been reset or updated

.You’ve made a purchase

.Your order is ready for collection

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

.Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

.Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Information We Collect

When you place an order or contact us, we may collect:

• Your name

• Email address

• Telephone number

• Billing details

• Collection or delivery information (where applicable)

• Order history

• Messages or enquiries you send us

We do not store your payment card details. Online payments are processed securely by our payment provider.

How We Use Your Information

We use your information to:

• Process and fulfil your orders.

• Contact you about your order.

• Respond to enquiries.

• Maintain our business records.

• Comply with legal obligations.

• Improve our website and customer experience (where analytics cookies have been accepted).

We will only use your personal information where we have a lawful reason to do so.

Marketing

We will not send you marketing emails or newsletters unless you have chosen to receive them. You may unsubscribe from marketing communications at any time.

Payment Processing

Online payments are processed securely by our third-party payment provider. We do not receive or store your full payment card information.

Cookies

Our website uses cookies to operate correctly and improve your browsing experience. For more information, please see our Cookie Policy.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted service providers who help us operate our business, such as:

• Website hosting providers

• Payment processors

• Government authorities where required by law

These organisations are only given the information necessary to provide their services.

How Long We Keep Your Information

We only keep personal information for as long as necessary to:

• Complete your order

• Meet legal requirements

• Manage enquirements/ disputes

• Enforce our agreements

After this period, your information will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where appropriate.

• Restrict or object to certain processing.

• Request a copy of the information you have provided to us.

• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us by email, tasteandseehb@gmail.com, or by the contact form on our website. If you believe your personal information has not been handled correctly, you also have the right to complain to the UK Information Commissioner's Office (ICO).

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no website or internet transmission can ever be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.